Here are the practices to keep your IT infrastructure up and running.) Read More:
Monday, February 25, 2019
How to Reduce Downtime with Proactive IT Maintenance
Friday, February 15, 2019
IT Troubleshooting Tips before Calling Tech Support
There are many things you can fix yourself to save time and money on tech support.)
Customer: My keyboard is not working anymore.
Tech support: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there’s another one here. Ah…that one does work… Check Out:
Tech support: Are you sure it’s plugged into the computer?
Customer: No. I can’t get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there’s another one here. Ah…that one does work… Check Out:
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