Reasons Why SMBs Should NOT Ignore IT Maintenance

Many small business owners continue to let the issue of back-end IT support and routine maintenance slide until the day some problems come around and cause losses bigger than the total money a third party service provider could have charged for ensuring more than 99% system uptime. Listed below is a compilation of reasons why SMBs should never ignore IT maintenance:

• You cannot do it all by yourself. That’s a fact. Whether you run a restaurant, a dairy business or own a multi-storey bookstore in Singapore, you can either concentrate on your core business or try reading online tutorials (that hardly make complete sense to a non-techie) on how to maintain your computer network, backups etc. Many people try to do that and fail miserably. Needless to mention – they change their minds after messing up few things.

• It doesn’t cost a fortune. Yes, dedicated IT support in Singapore doesn’t cost thousands of dollars a month as some small business owners wrongly believe. IT support services had never been as affordable as they are now. Just as advanced technologies are helping you cut costs, IT support companies too have been able to streamline their operations and offer cheaper but high end services to their clients.

• You can go for a fixed price IT maintenance package. Not all companies charge hourly. There’re credible IT maintenance service provider companies in Singapore that would charge you a fixed fee and provide unlimited service over an agreed period of time. That means you need not pay ‘extra’ at any point in time. Also, the company would try its best to make sure routine maintenance is done on time so that it need not send across its crew for on-site repairs at odd hours.

• The health of your SMB is dependent on its IT systems now. What would the revenue loss figure if your employees deliver ‘nothing’ on a day some workstations simply failed to connect to the Internet? Having someone look after IT maintenance at your small business means that all necessary preventive measures would be taken on time. 

• Hiring a dedicated IT manager or system administrator is often a bad idea. Only a few small businesses, who’re in the IT industry itself, should consider having a dedicated IT system administrator. Everyone else should give up the idea of investing on nurturing a dedicated IT division for routine maintenance, server configuration, troubleshooting etc. from ground up. Why would you spend several thousand dollars in salaries if you can just pay a fraction of that cost to a dedicated IT support company in Singapore and get the job done?

Regardless of the industry, if a small business is dependent on computers, network, connectivity, centralized backups etc. for smooth day to day operations; its owners should almost certainly consider partnering with a dedicated IT support company in Singapore. A good tech-partner can also keep you abreast with all the latest tech solutions you can deploy to cut costs and increase productivity.