Thursday, March 27, 2014

IT Services - Helping Small and Medium Businesses To Grow

It’s by incorporating technology into everyday business operations that is driving the businesses economy of Singapore.  Modern IT services help SMEs in easy product transition and business expansion. They also have much better understanding of device capabilities meant for community and industrial skill training programmes.

IT-enabled SMEs have witnessed 15% more revenue growth and double job creations as compared to non-IT SMEs, providing tremendous job opportunities. A faster pace of employee productivity and scalability is achieved by adopting productive software tools available in the IT space.

Feeling curious? Thinking of adding some agility and a business turnover feature! Here are some benefits introduced by IT solution services for SMEs

IT Services

Simple & Fast, yet Cost-Effective

The introduction of cloud technology offers friction-free business operations to SMEs. Previously it was considered as unsafe and a much costly alternative. Small business owners now can have on the go (24*7) service access by having an account with a cloud service provider.
With cloud computing services, one can start with near to zero investment in IT that otherwise requires bulk purchase of hardware equipments, bundled softwares and modern networks with skilled professionals. Now you need not to acquire special skills for operating within organisation and skip terrible installation experiences. So in fact, it is a good platform for SMEs to gain competitive advantage over their rivals.

Trimmed Solutions

Customised solutions available on the cloud provide perfect fit services for nearly entire verticals under SME segment. These solutions find exact match to SMEs unique needs and completely address the glitches without any business break.

New Vistas of Data Storage and Retrieval

Advance tech incorporation into SME business will definitely lead to easy conversion of data stored in legacy systems or cross-platform storage arrays. Business boundaries defined earlier can see new expansions and open up vibrant opportunities, without any serious doubt.

Optimum Network Security

Cloud ensures trustworthy and reliable data delivery to SMEs transmitted through secure hops. A Service provider ensures high speed and well-functioning (low downtime) Internet connectivity that contributes in digital-economy growth of company.

Little Maintenance

Software upgrades is considered to be the most expensive affair in system maintenance. In this model, entire work is done on server and client needs not to pay any money for change in version or hardware installation.

Cuts down Overall Cost

On ‘Pay per use’ subscription basis, cash-strapped/strained businesses can afford gaining valuable insights, otherwise nearly impossible. It drastically reduces the total cost of ownership (TCO) and alleviates associated risk factors/components, making business less severe to volatile environment present outside. 

Revamped Work Environment

Cloud computing services helps to establish collaborative teams that work on different platforms. Now different team members can consult each-other through online platforms. Such work structure helps in better brand building and quick service access for customers. The concept of prompt delivery in new markets is not a day-dream anymore with such IT solutions onboard.

Friday, March 14, 2014

Customer Feedback Is a Gift; Don’t Waste It

Feedback's are valuable reactions, comments or opinions your customers have about your services or products. Appraising them in the right manner can help you and your business reach positives you have desired for.         
A happy satisfied customer service means a successful productive business. Being in the business industry, I guess you understand the importance of the last phrase. However, the question still remains the same, to know how one you achieve customer satisfaction? Well, don’t be surprised if I tell you that feedback is one of the magic ingredients that can help you grow business and also add more customers to your kitty.

Customer Feedback
It opens a direct gateway in the psychology of the customer and their wants and expectations from a particular product or services. So, here’s telling you what makes feedback a gift for every business and one that shouldn't be wasted: 
Open Interaction with Customers
The biggest advantage a feedback is that you can openly interact with your customers. With a committed response to valuable response to the feedbacks from your customers, you get to learn about the things that the customers like and dislike about your products and services. 
Successful entrepreneurs encourage feedback, and consistently work upon their offerings to make them meet the exact needs of the target customers. Customers also remain happier and more loyal, if their opinions and feedback is taken seriously and worked upon.
Privileging Your Customers
As a part of business cycle, you must get involved in several trade procedures and must have felt the privilege of being classed as the special one in some cases. Similar is the importance of feedbacks for your customers and business. Feedbacks make the customers feel important and involved as a vital component in your business. The way you appraise feedbacks makes the customer feel that you really value their opinions and look out for the services they desire. This is one special treatment you can give your customers and make them feel more involved with your products or services. 
Appraising Customer Value
It’s not just that the feedbacks that are always the way you want them to be, sometimes they are good or say positive feedbacks and sometimes they come as negative feedbacks. Negative feedbacks are more importance than the positive ones. Because, positive feedbacks are like an overview of your business, negative feedbacks are the one that will guide through the loopholes and let you know where improvement is required. Therefore, work on the negatives effectively to convert them into positives for a successful business.                          
 Get Ideas on How to Improve
In the chase to become a successful entrepreneur, hunger for better products and services never get quenched. The demand to what your customers require can brilliantly be managed or monitored through their valuable feedback. Reach out to the customers and ask them about the scope of improvement they would like to see with your services.


Customer Feedback
Getting regular feedback from your customer means you have a regular familiarity with their demands and you can effectively work on them. Once you understand what the customers requires, you can work on those services and accordingly enhance your sales and achieve higher customer satisfaction and loyalty as well.                

Wednesday, March 5, 2014

Latest Trends in IT Service

Like any other sector, tech trends too are determined by demand and supply both. While small, medium and large scale companies are now increasing their IT spending, IT service companies in Singapore and elsewhere are now keen to offer more cost-effective and useful services.
IT services in Singapore
Listed below are some key trends in managed IT services in Singapore that businesses are likely to embrace this year:
Increased Cloud Adoption
By the end of 2014, as many as 50% of all small businesses would be using some sort of cloud service. The adoption is likely to skyrocket as small and medium scale businesses have been keen to have a solid cloud strategy.
Several medium scale companies are also mulling private cloud strategies.
Disaster Recovery is more important
Regardless of where a business is located in Singapore, it cannot afford to ignore potentially devastating natural tragedies. From 2013, an increased number of business owners have shown interest in investing on the deployment of recovery systems.
IT services in Singapore already are offering numerous IT support packages with disaster recovery options and we can just hope that more businesses would opt for such failsafe mechanisms.
Organization Wide Content Management
It’s likely that more midsized businesses in Singapore would seek IT support for the management of enterprise content management systems. Several businesses are already using systems such as Microsoft SharePoint for content management.