Thursday, January 23, 2014

How to Select the Best Tech Solution for Your Business

The business world has been changing at a rapid pace over the last few decades. While the Internet has largely disrupted the traditional marketplace, technological solutions, changing consumer needs and globalization too have forced manufacturers as well as service providers to change their ways lest they find themselves in oblivion. While the quality of service you provide or the products you manufacture will ultimately determine the kind of results you get, it’s imperative to understand that technology (besides other factors) too can give you an edge over the others.
But, choosing a tech solution is not a cakewalk is it?
More technological solutions flooding the market today, it is hard to choose a solution or a Business IT solution company that meets your unique set of needs.
The selection process involves high skills and expertise from the managers. But if you don’t have the expertise on the factors for selection criteria, this write-up is going of great help. You need to consider some of the important factors in your organization to make an informed decision.
1. Deeper understanding of Requirements
This is considered as the easiest job to do, but it remains a critical issue in day to day business. Clear understanding of critical requirements demands a careful study. It is important to ask yourself these questions
1. Why do you need a tech solution in the first place?
2. What changes are going to take place once a tech solution is deployed?
Ponder over these questions to draw out some useful insights. Communicating with many vendors helps you to gain more insights about the offered product and the level of benefits. At the end, you need to speak your requirements with the chosen dealer and measure your expectation level.
2. Check With Past Customers of a Vendor
In order to gain the information which a vendor is not going to provide directly, you must consult with the existing product owners. Ask for their reviews and if they were satisfied. It helps you understand the ground reality about the product, services and satisfaction levels. Consultation will help you to draw a better picture about the offered product and a vendor under consideration.
3. Over thinking Sometimes Spoils
Manager’s tendency to overanalyze can at times mess things up. Over thinking over the issue of sophisticated software can result in delays. These delays will in turn translate into an opportunity for rivals. In this competitive world, creating a realistic project timeline and implementing it within a specific time frame will help you to gain the necessary momentum. So, make most of the opportunity and move ahead. As a manager, you also need to be a quick decision maker and should follow correct practices in product deployment process. 
4. Blend of Team
Business decisions in this case should be guided by the technical team. The evaluation team consists of technical employees and their considerations must also be taken into account by the management. The final decision must be such that the whole staff remains satisfied up to a certain level as negotiated earlier.
5. Consider Key Business Goals
Negotiating with the vendor or a Business IT solution company in Singapore for the exact solution you need requires that you are well aware of key business goals you hope to meet by deploying a technology solution. You should outline the goals and speak to the other party accordingly. Take the help of a consultant, if needed.
6. Consider Opting for SaaS
Implementing a Software-as-a-Service (SaaS) platform provides consistency and intelligence based solutions to a client. SaaS based solutions in cloud computing also offer more information security and mobility.

Wednesday, January 8, 2014

Partnering with a Business IT Solution Company in Singapore a Smart Move?

A typical business organization needs ERP systems, email solutions, cloud accounting software, IT setup expertise, round the clock IT support etc. Can you manage to compare, select and finally work with so many companies on a daily, weekly or even monthly basis? The answer to this question is ‘NO’ for each small or medium scale business that cannot afford to have a team of people just to handle vendor communications or work with IT consultants on a daily basis.  
Nearly all medium and large scale product and service companies have a web presence today. So, it is not really hard to find and get in touch with one.
Businesses today are just a click away.
The problem, however, is that you cannot and should not try working with multiple service providers and/or product companies at once.
That is not the smart way ahead if you are not an IT expert yourself. 
The smart way, as an experienced businessman, having learned his lessons the hard way would put is to ‘partner’ with a business IT Solutions Company in Singapore.
Why, you’d ask!
Well, a dedicated company that specializes in business IT solutions may not necessarily be able to have everything you need under its own umbrella but it can assist in you many areas. It’s much like a dedicated team of experts at your service.
You name it - they’ll help you get the best deal and even assist you in making a good use of it.
Let’s understand it through an example.
If you need cloud based accounting software for your sales professionals in Singapore, you won’t have to deal with the cloud service provider directly. You can just place a request with a business IT consultant at your partner company in Singapore and s/he will take care of different aspects including but not limited to the following:
  • Requirement analysis
  • Recommending suitable products/services and providing a thorough comparative analysis
  • Educating you on pros and cons of different services in case they do not have a proprietary product/web-service  
  • Configuring the service subscribed to (or the product purchased/licensed) and ensuring it’s smooth functioning all through the year (or the time for which partnership with a business IT solution company in Singapore is active)
  • Suggesting upgrades or changes as and when required (in accordance with ongoing technological advancements or varied organizational needs)
While the support center of cloud accounting service provider may certainly help you on some occasions, you’d still need someone with enough tech know-how at your end to handle communications.
With a dedicated business IT Solution Company, however, you can be assured of the fact that you’ll either get the required service directly or through another service provider. In any case, your IT related business needs would be met. 

The above example and analysis is not necessarily applicable to large organizations as their requirements are often complex. They usually need a dedicated IT department in-house even when they outsource most of their information technology needs to multiple companies. Small and medium scale businesses, however, do not have complex IT requirements and they can’t afford to have an in-house team of IT experts either.